Please factory reset the bulb and try pairing it again. Please note this bulb is only compatible with the Philips Hue app.

Please check if you have enabled the Philips Hue Skill and Philips Hue is connected to Google Home.

Yes, the bulbs are compatible with Zigbee 3.0 and connect to Philips Hue, Samsung SmartThings & Amazon Echo Plus.

No, the bulbs are not Bluetooth compatible. These bulbs require a Zigbee Hub and the Hue or SmartThings app.

Please ensure you are connected to your WiFi network or 4G mobile network.

Please ensure your skills are assigned and the bulb is correctly paired with the app.

Yes. the Smart Zigbee Vintage Bulb is compatible with all zigbee hubs.

No, the Smart VIntage Wifi Bulb is not compatible with Bluetooth. It works on a Zigbee Smart Hub from Philips Hue, SmartThings, Amazon Echo Plus, Alexa, Google Home and many

 Please ensure that your bulb is the correct pairing mode. Please see our help videos and refer to the instructions supplied. If you have any further issues please do not

No, the Smart Vintage WiFi Bulb does not work with Philips Hue or Samsung SmartThings thing Zigbee hubs. However, our Zigbee Filament Bulbs are compatible with these devices. Click here