“Smart Wifi Plug is paired with the app, however, it doesn’t seem to be operational within the app”
This reset the Smart plug and try pairing again.
Smart Lighting Products
Is the Smart Wifi Plug Compatible with A Philips Hue, Samsung Smart Things or Zigbee Hub?
No, you will need to purchase the Zigbee version.
Is the Smart Wifi Plug compatible with Bluetooth?
No, this Smart WiFi plug is not compatible with Bluetooth. It works with WiFi connectivity.
“ Zigbee Smart Plug is paired with the app, however, it doesn’t seem to be operational within the app”
Please perform a factory reset and try pairing the bulb again.
“I’m having issues with connecting my Zigbee plugs to Zigbee Hub/SmartThings/Amazon Alexa/Google Home.”
Please ensure that the skills in their respective apps and linked to one another.
Is the Zigbee Smart Plug compatible with a Philips Hue, Samsung SmartThings or Zigbee Hub?
Yes the Zigbee Smart Plug is compatible with Philips Hue, Samsung SmartThings and Amazon Echo Plus (with built in Zigbee Hub).
Is the Zigbee Smart Plug compatible with Bluetooth?
No, The Zigbee Smart Plug is not compatible with Bluetooth, The Zigbee Smart Plug is only compatible with Philips Hue, Samsung SmartThings and Amazon Echo Plus(with built in Zigbee Hub).
Is the Zigbee Smart Plug compatible with a Philips Hue, Samsung SmartThings or Zigbee Hub?
Yes the Zigbee Smart Plug is compatible with Philips Hue, Samsung SmartThings and Amazon Echo Plus(with built in Zigbee Hub)